Thursday, December 18, 2008

Session 8

Answer boards and social bookmarking

Interesting - about librarians slamming - it seems to me to be just another general means of advertising the existence and usefulness of reference librarians.

This would work only for certain libraries - I don't think we would benefit from doing it here - in an academic library we have a captive customer base so don't need to prove our usefulness, except by doing our jobs well.

In a public library context however I think it would be good - it would also be useful as a place for librarians to check their skills, and to see how other librarians deal with questions - the exemplary answers section is an excellent way to look at how questions can be dealt with successfully and well. The feedback is also good in that context.

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