Answer boards and social bookmarking
Interesting - about librarians slamming - it seems to me to be just another general means of advertising the existence and usefulness of reference librarians.
This would work only for certain libraries - I don't think we would benefit from doing it here - in an academic library we have a captive customer base so don't need to prove our usefulness, except by doing our jobs well.
In a public library context however I think it would be good - it would also be useful as a place for librarians to check their skills, and to see how other librarians deal with questions - the exemplary answers section is an excellent way to look at how questions can be dealt with successfully and well. The feedback is also good in that context.
Thursday, December 18, 2008
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